PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law as well as our Privacy Policy.

If you do not agree to these terms and conditions and our Privacy Policy, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Riverbend Home and/or Riverbend Home Center, LLC (hereinafter, collectively, "Riverbend Home"). The collective work includes works that are licensed to Riverbend Home. Copyright 2021, Riverbend Home ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Riverbend Home or purchasing Riverbend Home products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Riverbend Home. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Riverbend Home used in the site are trademarks or registered trademarks of Riverbend Home.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Riverbend Home disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Riverbend Home does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Riverbend Home does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Riverbend Home shall not be liable for any special or consequential damages that result from the use of, or the inability to use, this site, the services and products offered on this site, or the performance of the services and products.

Typographical Errors

In the event that a Riverbend Home product is mistakenly listed at an incorrect price, Riverbend Home reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Riverbend Home reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Riverbend Home shall issue a credit to your credit card account in the amount of the incorrect price.

Terms and Conditions

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be modified, amended or terminated by Riverbend Home without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Riverbend Home may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Riverbend Home.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of The Commonwealth of Massachusetts, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Riverbend Home products or services) shall be in the state or federal courts located in Suffolk County, Massachusetts. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Riverbend Home products) must be commenced within one (1) year after the claim or cause of action arises. Riverbend Home's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Riverbend Home may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Riverbend Home employee or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

User-Generated Content

From time to time, the Site permits the submission of content, such as comments, blogs and product reviews, generated by you and other users ("User Content").

Riverbend Home does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Riverbend Home is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any content or activities on the site. However, Riverbend Home reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another, or in violation of law, or (d) offensive or otherwise unacceptable to Riverbend Home in its sole discretion.

By submitting User Content, you represent and warrant to Riverbend Home that: (i) your User Content does not violate any copyright, trademark, trade secret, patent or other intellectual property right, any right of privacy or publicity of any third party or any applicable law, rule or regulation, (ii) you own or have the legal right to use and authorize Riverbend Home to use your User Content, including written consent to use of any product or the name, voice, likeness or any other applicable personal rights of each identifiable person featured or referenced in your User Content and (iii) your User Content does not violate Riverbend Home's Policy set forth below.

You will retain all of your ownership rights in and to your User Content. By submitting User Content to Riverbend Home, you hereby grant to Riverbend Home a perpetual, worldwide, non-exclusive, irrevocable, royalty-free, and transferable right and license to use, reproduce, distribute, edit, modify, translate, reformat, prepare derivative works based upon, display publicly, perform publicly and otherwise exploit (including but not limited to over the Internet, broadcast television or any other uses or media) your User Content, in whole or in part to Riverbend Home.

Social Media Tag Usage

BY USING #RIVERBENDHOMESTYLE, @RIVERBEND HOME AND ANY OTHER SIMILAR SOCIAL MEDIA TAG IN ANY WAY RELATED TO THE SITE, EACH USER AGREES TO PROVIDE Riverbend Home WITH AN UNRESTRICTED, IRREVOCABLE, ROYALTY-FREE, PERPETUAL, FULLY PAID-UP, TRANSFERABLE, WORLDWIDE LICENSE TO USE THE UPLOADED IMAGE(S) IN ANY AND ALL MARKETING MATERIALS, ON WEBSITES, AND THROUGH ALL SOCIAL MEDIA CHANNELS. EACH USER REPRESENTS AND WARRANTS THAT UPLOADED IMAGES DO NOT INFRINGE THE INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD PARTY, INCLUDING, BUT NOT LIMITED TO, COPYRIGHTS AND TRADEMARK RIGHTS.

Indemnification

You agree to indemnify, defend, and hold harmless Riverbend Home, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account or your use of the site (including negligent or wrongful conduct by you or any other person accessing the site using your Internet account).

Third-Party Links

In an attempt to provide increased value to our visitors, Riverbend Home may link to sites operated by Service Providers or other third parties. However, even if the third party is affiliated with Riverbend Home, Riverbend Home has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Riverbend Home. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Riverbend Home seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Riverbend Home Rewards Program

The Riverbend Home Rewards Program (the "Rewards Program") is exclusively for users of the Site who have registered for the Rewards Program in accordance with the directions set forth on the Site.

Riverbend Home reserves the right to terminate, change, or modify the terms and conditions of the Riverbend Rewards program at any time without notice. Visit https://riverbendhome/pages/rewards for current program terms and conditions.

Rewards are earned only on orders made directly on Riverbend Home and are not earned on Riverbend Home purchases made on other 3rd party marketplaces.

If the Riverbend Rewards program is terminated, or the Member's account is closed for any reason, rewards will no longer be earned on purchases on or after the program termination date. Any previously earned rewards must be redeemed within 30 days of program termination date. After 30 days of program termination date, any remaining rewards balances will be forfeited. Rewards have no cash value and are not combinable with other coupons. Rewards are non-transferrable and may not be combined among multiple Riverbend Rewards members or conveyed by any means to anyone, including through a member's estate.

Mobile Devices

If you use a mobile device to access pages of the Site optimized for mobile-viewing, or opt in to receive SMS (text messages) from Riverbend Home the following additional terms and conditions ("Mobile Terms") also apply to you. Your access to the Site via your mobile device confirms your agreement to these Mobile Terms, as well as the rest of the Terms of Use.

By opting in, you agree to receive promotional SMS text messages on your mobile device to the extent Riverbend Home commences a text message marketing program. Your consent is not required as a condition of purchasing any goods or services from Riverbend Home. By agreeing to receive SMS messages from Riverbend Home, you certify that you are over 18 years of age and (a) you are the mobile account holder or (b) you have the account holder's permission to enroll the designated mobile phone number and can incur any mobile message or data charges. You agree that you are solely responsible for all message and data charges that apply to use of your mobile device to access the Site.

Mobile Message Service Terms and Conditions

By agreeing to receive SMS messages from Riverbend Home, you certify that you are over 18 years of age and (a) you are the mobile account holder or (b) you have the account holder’s permission to enroll the designated mobile phone number and can incur any mobile message or data charges. You agree that you are solely responsible for all message and data charges that apply to use of your mobile device to access the Sites or use of a mobile application. All such charges are billed by and payable to your mobile service provider. Please contact your participating mobile service provider for pricing plans, participation status and details. You understand that wireless through Wi-Fi or a participating mobile service provider may not be available in all areas at all times and may be affected by product, software, coverage or other service changes made by your mobile service provider or otherwise. Additional terms and conditions may apply to your use of a mobile application, based on the type of mobile device on which you install and use the mobile application.

The Riverbend Home mobile message service (the "Service") is operated by Riverbend Home LLC (“Riverbend Home”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, and information (e.g., order updates, account alerts, etc.) as well as promotions, specials, and other marketing offers (e.g., cart reminders) from Riverbend Home via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to (833) 414-1788 to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Riverbend Home mobile message or marketing programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective terms. For Service support or assistance, text HELP to (833) 414-1788 or email help@riverbendhome.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. Not all mobile devices may be supported and our messages may not be delivered in all areas. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages.

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. You also agree to our Terms of Use and Privacy Policy.

This message program is a service of Riverbend Home, 10 Webb Drive, Londonderry, NH 03053.

Notice to California Residents

California Proposition 65 requires that special warnings be provided when products contain chemicals known by the State of California to cause cancer, birth defects, or other reproductive harm if the use of those products may cause exposure to those chemicals above specific limits. These warnings relate to some but not all tools, lead crystal glassware, ceramic tableware, tiffany style lamps, and electrical cords. Please contact us prior to ordering if you have any questions regarding the safety of these products.

Pursuant to California Civil Code Section 1789.3, Riverbend Home provides users of the Site with the following notice: You may report complaints to the Consumer Information Division of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at 800-952-5210.

Coupons & Promo Codes

All coupons and promotional discount codes are while supplies last. No substitutions or rain checks. Arteriors, Ballarini, Corbett, Cuisinart, Cyan Design, Demeyere, Hestan, Hudson Valley, KitchenAid, Le Creuset, Mariposa, Mitzi, Miyabi, Nambe, Ooni, Ruffoni, Runtal, SMEG, Staub, Troy, WellnessMats, Wusthof, Zwilling J.A. Henckels and previous purchases are excluded from discount offers. May not be combined with Riverbend Rewards, any other offer, sale, coupon, promotion, or discounted item. "Buy x Get y" promotions will have the discount applied to the lowest priced item. Refund(s) from returned coupon item(s) will be made in the discounted amount or prorated if across multiple items. Select items that require extra care in packaging or handling, such as porcelain or bulky products, may be excluded from free shipping offers. Items eligible for free shipping will say "Free Shipping" on the product detail page. Tax and shipping not included. All promotions are limited time offers and we reserve the right to end or modify promotions at any time. Void where prohibited by law. 

Changes to Terms & Conditions

We reserve the right, for any reason, to update our Terms & Conditions as necessary. In the event it is updated, we will indicate the effective date of the changes below. We encourage you to return to this page often to ensure your knowledge of the current Privacy Policy is up to date.

This policy was last modified on 7/27/2021.

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